330k Terms and Conditions

1. Introduction and Consent

330k ("we", "our", "platform") operates an online gaming and betting service for users in Bangladesh. These terms and conditions ("Terms") apply to all services, games, promotions and related activities provided through the 330k platform.

These Terms have been drafted in accordance with the applicable laws and regulations of Bangladesh. By accessing or using the 330k platform, you confirm that you have read, understood and fully accepted these Terms.

These Terms are drafted in Bengali. In the event of any linguistic interpretation, the Bengali version shall be considered final and authoritative.

2. Eligibility and Age Verification

The following eligibility requirements must be met to create an account and use services on the 330k platform:

• You must be 21 years of age or older — this platform is for users aged 21 and above only.
• You will operate the account as a real individual on your own behalf.
• All information provided at the time of account registration must be true, accurate and kept up to date.
• You are not subject to any law or regulation that prohibits you from using online gaming services.

330k takes a strict stance on the use of accounts by minors. We may request submission of a national ID card, passport or birth certificate at any time for age verification purposes. 330k reserves the right to temporarily suspend an account until verification is completed.

3. Account Registration and Management

3.1 Single Account Policy

Each user may create only one account. Creating multiple accounts under the same person's name is strictly prohibited. If a user attempts to operate multiple accounts, 330k reserves the right to suspend or cancel all accounts and forfeit any existing balances.

3.2 Account Security

It is your responsibility to keep your account password and login credentials completely confidential. You are responsible for all activities that occur on your account. If you believe your account security has been compromised, contact our 24/7 live chat support immediately.

3.3 Updating Your Information

If there are any changes to your name, address, mobile number or payment details, update your profile immediately. 330k will not be responsible for any issues arising from outdated or incorrect information.

4. Deposits and Withdrawals

4.1 Deposit Rules

The following rules apply to depositing funds on the 330k platform:

• Minimum deposit amount: ৳200 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• The deposit amount must be in Bangladeshi Taka (BDT/৳) for all payment methods.
• Once a deposit is completed, your balance is generally updated promptly. Contact support for any delays.
• Deposits from third-party accounts are strictly prohibited — use only a payment account registered in your own name.

4.2 Withdrawal Rules

The following terms apply to withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests generally take between 30 minutes and 3 hours to process.
• Withdrawals can only be made through the same payment method used for the deposit.
• Account verification (KYC) may be required before submitting a withdrawal request.
• The applicable wagering requirements must be met before withdrawing funds received from bonuses.

330k reserves the right to hold any withdrawal request and demand additional verification if fraud or unusual transactions are suspected.

5. Bonuses and Promotions

5.1 Welcome Bonus

A 120% bonus on your first deposit is available after creating a new account at 330k, up to a maximum of ৳20,000. The terms for receiving and using this bonus are as follows:

• To be eligible for the bonus, the bonus code or offer must be active at the time of claiming.
• The wagering requirement on the bonus is 20x — meaning you must wager a total of 20 times the bonus amount before withdrawing the bonus funds.
• Bonus balance cannot be withdrawn before the wagering requirement is met.
• Each bonus offer may have a set expiry period; if the requirement is not met within that time, the bonus will be cancelled.

5.2 Ongoing Promotions

330k regularly runs various promotional offers. Each promotion will have its own terms and conditions, which will be clearly stated alongside the offer. As a general rule:

• A promotion cannot be claimed more than once at the same time, unless otherwise stated in the terms.
• Bonuses can only be earned with real money deposits — bonuses cannot be earned using bonus funds.
• 330k reserves the right to modify or cancel any promotion.

5.3 VIP Program

330k's VIP program has four tiers: Bronze (up to 0.4% weekly cashback), Silver (up to 0.8%), Gold (up to 1.1%) and Platinum (up to 1.5%). VIP tier is determined based on regular gaming activity. Your gaming participation and engagement with the platform are taken into account for advancing to higher tiers.

6. Gaming Rules

All games on the 330k platform are operated in accordance with fair play principles. The following rules apply to gameplay:

• Game outcomes are determined by a Random Number Generator (RNG), which is periodically verified by an independent third party.
• If a game result is uncertain due to a technical error, 330k reserves the right to cancel or replay that round.
• If a connection is lost during a game, it will generally be completed automatically. However, the server log will be considered the final record.
• Attempting to gain abnormal winnings by exploiting any software error or bug is prohibited.
• In live casino games, the dealer's decision is final.

330k ensures a high-quality gaming experience through partnerships with various world-class game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI).

7. Prohibited Activities

The following activities are strictly prohibited on the 330k platform:

• Creating or operating multiple accounts.
• Money laundering or conducting transactions using illegal funds.
• Using software bots, scripts or automated methods to play games.
• Bonus abuse — for example, attempting to claim a bonus multiple times without meeting the requirements.
• Operating an account using another user's identity or information.
• Attempting to breach the platform's security systems or conducting hacking activities.
• Threatening, harassing or abusing other users.
• Operating an account on behalf of or for a minor.

Involvement in any of the prohibited activities listed above will result in immediate account cancellation and forfeiture of any funds held. Relevant authorities may also be notified where applicable.

8. Limitation of Liability

330k accepts no liability for the following:

• Loss in games due to internet disconnection or network issues.
• Issues caused by technical faults in your device or software.
• Delays or failures caused by third-party payment providers (bKash, Nagad, Rocket, Upay).
• Losses resulting from your account password or information being disclosed to another party.
• Service interruptions due to force majeure events such as natural disasters, government orders or war.

330k will not under any circumstances be liable for indirect, incidental or special damages. Our total liability in connection with the platform will not in any case exceed the amount of your most recent deposit.

9. Privacy and Data Protection

330k places the highest importance on protecting your personal information. We use SSL encryption technology to keep all your information secure. Please read our Privacy Policy for detailed information on how data is collected, used and protected.

We never sell your information to third parties. However, specific information may be shared with trusted partner organizations for purposes of legal compliance, fraud prevention or improving our services.

10. Account Closure and Suspension

10.1 Closure by the User

You may request to close your account at any time through our 24/7 live chat support. Before closing your account, make sure that your available balance has been withdrawn and all active wagering requirements have been met.

10.2 Suspension by 330k

330k reserves the right to suspend or cancel any account without prior notice for the following reasons:

• Breach of any provision of these Terms.
• Suspicion of fraudulent activity.
• Failure to complete identity verification.
• At the direction of a regulatory authority.
• Detection of a security risk or unusual transactions.

11. Responsible Gaming

330k believes that gaming should be enjoyable and entertaining. We are committed to responsible gaming and are deeply aware of the wellbeing of our users.

If you feel that your gaming is becoming addictive or that you are losing control:

• Contact us — our support team will help you set up a temporary or permanent self-exclusion.
• Set deposit limits — you can set your daily, weekly or monthly deposit limits.
• Do a reality check — take regular breaks and track the time and money you spend on gaming.

Visit our Responsible Gaming page for more detailed information on responsible gaming.

12. Terms & Conditions Changes

330k reserves the right to change, amend or update these terms and conditions at any time. For significant changes, we will send a notice to your registered email address or display a notification on the platform.

Updated terms and conditions will take effect from the date they are published. If you continue using the platform after the changes, you will be considered to have automatically agreed to the new terms and conditions. We clearly note the date of the latest change at the top of this page.

If you disagree with any change, please request account closure through our 24/7 live chat support.